PCI DSS Dedicated instances, scanned and certified by our QSA

ELP solutions Β· Auto Debit

Relax while you're We charge for you.

Subscribe to your customers once and forget about the month-to-month payment. ELP debit automatically recurring subscriptions and payments your customers, with intelligent retry, full control from your own panel and no additional cost about your instance or Private Node.

  • 20 days automatic retrying, 1 per day
  • 0 costo Additional subscription module
  • +1.200 trades with recurring collection in Latam

Recurrent collection active throughout the region

ColombiaMexicoChilePeruArgentina EcuadorUruguayGuatemalaCosta RicaPanama Dominican RepublicBoliviaParaguayHondurasEl Salvador
It's time to focus on your business.

Auto Debit Easy and Fast for Every Company

We have the best platform to process the automatic debits of all your customers' monthly subscriptions. Our service is implemented in all types of companies: security and alarms, subscription services, leases, gyms, wellness centers and much more.

The best rates on the market

You pay only per transaction, within the same ELP scale: from COP $950 (USD $0.25) down to COP $550 as your volume grows. The subscription module is included.

Easy to implement and manage

Go live in days, not months. Load your customers, define the cycle and let the charging engine do the work. Everything from a clear interface, with no dedicated technical team required.

Independent control panel

Manage subscriptions, cycles, retries, suspensions and refunds in your own panel, with exportable reports and real-time visibility of every payment.

Smart retries at no cost

If a charge fails, we automatically retry once a day for 20 continuous days and suspend collection if there are no funds. No extra charges for attempts.

Training included

Access to our Private Teaching Cloud: you and your team complete the product course and operate with full autonomy.

Secure, consented billing

The customer authorizes once and the card is tokenized under PCI DSS. Your data lives in your dedicated instance and is never shared with other merchants.

0 additional module cost 1 attempt/day Β· 20 days +40 payment methods 99.95% uptime PCI DSS audited by QSA
How it works

From customer signature to automatic collection, in 4 steps

1

One-time authorizations

Your customer accepts automatic debit and your card or account is securely saved (tokenized). No monthly paperwork.

2

Define your collection cycle

Monthly, fortnightly, weekly or personalized dates, with fixed or variable amounts according to consumption. You rule over each campaign.

3

ELP collects and retries

The engine executes debits at the moment of highest probability of success and retry daily up to 20 days if there are no funds.

4

Reports and invoices

Clear reports on your panel, funds in your accounts and export ready for your accounting or your Payment, Billing and Accounting Portal with AI.

Sectors already charged alone

Implemented in all types of recurring business

If your income is monthly, ELP charges it for you. These are the most successful cases with our Auto Debit.

Security companies and alarms

Monthly monitoring fee with automatic retry and orderly suspension of service due to default.

Gyms and wellness centres

Memberships, annual plans and quota freezes without friction or collection calls.

Rental and property management

Rental fees and administration fees with notices and history per unit.

Subscription services

SaaS, boxes, clubs and maintenance plans with fixed or variable amounts per use.

Preventive health and dentistry

Care plans, quota treatments and membership of clinics and offices.

Education and training

Pensions of courses, academies and programs with charge per period and configurable scholarships.

Some important questions

Frequently Asked Questions and Answers

These are the questions we receive most from our customers about Auto Debit. We try to give you the best information so you can get started with total confidence.

Does this service have an additional cost?

No. The Auto Debit Service is included with our Private Processing Nodes, at no additional cost of license, installation or maintenance.

What payment methods do you have available?

Debit and credit cards internationally and, in Colombia, direct debit from bank accounts (Bancolombia and other banks of the network). In total, more than 40 payment methods in Latin America, and we add integrations continuously.

Do the retryings have any cost?

No. Our system does automatic retry 1 time a day for 20 continuous days. If you do not find funds, you will suspend the collection process automatically so that you do not continue spending on impossible collections.

Do you offer an initial management training?

Yes. We give you access to our Private Teaching Cloud Platform, where you and your collaborators will be able to do the course of use of the tool, at their own pace and with support from our team.

How do I authorize a customer to automatically debit?

The customer gives his consent once (on your website, app or by form with digital signature). We save that consent together with the token of payment, ready to submit to any request or claim.

Can I charge variable amounts every month?

Yes. In addition to fixed amount charges, you can send variable charges for consumption, service hours or outstanding balance, with pre-customer notices and caps that you define.

What if a client claims a charge?

Each bill is backed by signed consent, token and transaction log. From the panel downloads the complete voucher to answer unknown charges and disputes in minutes.

How long is the service active?

Normally in a few business days: we set up your instance, validate your business information, upload your first subscriptions and deliver the training to start the first collection cycle.

Complement your operation

Recurrent collection is enhanced with other solutions

The token saves the card, ContiiA invoices the fee, the phone AI recovers the rejected and ELP TAP charges the face-to-face. All in the same instance.

Web Checkout, Links & QR

The payment page with your brand for your virtual store, WhatsApp links or email and QR multi-bank on your counter: cards, PSE, PIX and SPEI in a single integration.

Learn more

Tokenization

Save your subscribers' card with triple RSA in your Node: the basis for all recurring charges, without anyone seeing the number.

Learn more

Payments Portal, Invoicing & AI Accounting

ContiiA issues the electronic invoice for each fee, sends the payment link, marks the invoice paid and takes the deposit to your accounting account.

Learn more

AI Phone Collections

When an automatic charge is rejected, AI Agent calls the customer, talks, receives the card in a certified IVR and recovers the payment.

Learn more

Charge with your NFC phone Β· ELP TAP

And what you charge at the counter or on visit also enters the same cycle: turn your NFC phone into a card terminal, without leases or batteries.

Learn more
Same instance no new integrations One panel and a single settlement PCI DSS on all channels 18 countries and +40 payment methods

Your next billing can be charged on its own

Schedule a meeting with our experts and activate the Auto Debit in your ELP instance.

Contact

Activate recurring collection of your business

Tell us what type of subscriptions you handle and show you what your first automatic collection cycle would look like. We contact you in less than 24 working hours.

  • βœ‰οΈ
  • πŸ’¬ Support in Spanish Β· Mon–Fri, 8:00–18:00 (GMT-5)
  • πŸ” Subscription module included, no additional cost
πŸ›‘οΈ PCI DSS compliance Consents and tokens stored in your certified instance by our QSA.
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